Virtual care, also known as telehealth or telemedicine, refers to healthcare services provided remotely using digital communication technologies. Virtual care is an increasingly important component of modern healthcare, providing patients with flexible and convenient options to receive medical attention.
Online Visits
North Vancouver Medical Center
Online Visits
Service Overview
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General Consultations
Discuss symptoms, receive diagnoses, and get treatment plans for a variety of health issues through video or phone consultations.
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Follow-up Visits
Convenient follow-up appointments to monitor progress and make adjustments to treatment plans without the need for an in-person visit.
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Management
Ongoing management of chronic conditions such as diabetes, hypertension, asthma, and heart disease through regular virtual check-ins and monitoring.
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Mental Health Services
Counseling and mental health support, including therapy sessions and treatment for management of conditions such as depression, anxiety, and stress.
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Medication Management
Review and manage current medications, request prescription refills, and address any concerns related to medications.
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Pediatric Care
Virtual well-child visits, vaccinations guidance, growth and development monitoring, and treatment for common pediatric illnesses.
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Women’s Health Services
Consultations for women’s health issues including menstrual concerns, contraceptive advice, prenatal and postnatal care, and menopause management.
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Senior Care
Specialized care for senior, including management of chronic conditions, medication reviews, and coordination with caregivers.
Why North Vancouver Medical Center?
No Appointment Needed
An appointment is not required in order to receive care. For this reason, patients do not have to plan out when they can come in. Simply walk in and you’ll be seen.
Services
FAQ
What is virtual care?
Virtual care allows healthcare services to be provided remotely through video calls, phone calls, and online messaging.
How do I schedule a virtual care appointment?
You can schedule a virtual care appointment by calling our office or using our online booking system on our website.
What conditions can be treated through virtual care?
Many conditions can be treated through virtual care, including minor illnesses (such as colds, flu, and some kind of infections), chronic disease management, mental health concerns, follow-up appointments, and certain preventive care services.
Do I need any special equipment for a virtual visit?
To participate in a virtual consultation, you will need a device with a camera and microphone, such as a smartphone, tablet, or computer, and a stable internet connection for video consultations. For phone consultations, only a phone is required.
Is virtual care covered by insurance?
Most insurance plans cover virtual care
How do I prepare for a virtual care appointment?
Ensure your device is working properly, have a quiet and private space for the consultation, and have any relevant medical information or questions ready.
What should I do if I have technical difficulties during my virtual visit?
If you encounter technical difficulties, please contact our office for assistance. We can help troubleshoot the issues or reschedule your appointment if necessary..
Can I get a prescription through virtual care?
Yes, our providers can prescribe medications during a virtual visit if appropriate. Prescriptions can be sent electronically to your preferred pharmacy.
What if I need to be seen in person after a virtual visit?
If an in-person visit is necessary after your virtual appointment, our staff will help you schedule a follow-up visit at the clinic.
Contact Us
In order to take advantage of our services, please fill out the form below with the reason for your request. Our staff will reach out to you to make your profile and book your appointment with one of our experts.
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